Privacy Policy

HiAi Institute™ ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website at hiaiinstitute.com (the "Site") or interact with our services.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable to visitors from the European Union or United Kingdom, we also have regard to the General Data Protection Regulation (GDPR).

1. What information we collect

We collect personal information that you voluntarily provide to us, including when you join a waitlist for a course, program, or city-based event; register your interest in our courses, accreditation, research participation, or partnerships; contact us through the Site; or subscribe to updates or communications.

The information we collect may include: your name, email address, organisation, role or job title, the city you are joining a waitlist for, and your areas of interest.

We may also collect limited technical information automatically when you use the Site, such as browser type, device information, pages visited, and general analytics data. This information is aggregated and does not personally identify you.

2. Why we collect your information

We collect and use your personal information to respond to your enquiries and registrations of interest; notify you about course availability, waitlist openings, and events in your city; provide you with updates about HiAi Institute™ programs, research, and resources; improve our Site, courses, and services; and comply with our legal obligations.

We will only send you marketing communications where you have opted in, and every communication will include a way to unsubscribe.

3. How your information is stored

Your information is stored securely using reputable third-party service providers, which may include website hosting and database services and customer relationship management (CRM) platforms. These providers may store data on servers located outside Australia, including in the United States. We take reasonable steps to ensure any overseas providers handle your information in a manner consistent with Australian privacy law.

We retain your personal information only for as long as needed for the purposes described in this policy, or as required by law.

4. Who we share your information with

We do not sell, rent, or trade your personal information. We may share your information with service providers who help us operate the Site and deliver our services (such as hosting, database, CRM, and email providers) under appropriate confidentiality arrangements; our co-founders and team members who need it to respond to your enquiry; and government or regulatory bodies where required by law.

5. Cookies and analytics

The Site may use cookies and similar technologies to improve your browsing experience and collect analytics about Site usage. You can control or disable cookies through your browser settings, though some parts of the Site may not function fully without them.

6. Your rights

You have the right to request access to the personal information we hold about you; request correction of inaccurate or outdated information; request deletion of your personal information; withdraw consent to marketing communications at any time; and make a complaint about how we have handled your information.

To exercise any of these rights, contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

If you are located in the EU or UK, you may also have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with your local supervisory authority.

7. Security

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-party links

The Site may contain links to external websites, including our partners. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. Children

Our Site and services are intended for professionals and are not directed at children under 18. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

11. Contact us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

HiAi Institute™
Email: hello@hiaiinstitute.com
Website: hiaiinstitute.com